Refund Policy

StoreOpps sells digital SaaS subscriptions (Pro and Premium) billed monthly, every six months, or annually. Payments are processed by Paddle, our Merchant of Record.

You can cancel a subscription at any time from your billing page or by emailing hello@storeopps.com. Cancellation stops future renewals. Access continues until the end of the period already paid.

If you are not satisfied with your first paid subscription charge, you may request a refund within 7 days of that charge by emailing hello@storeopps.com with the email used at checkout. We aim to respond within 2 business days.

Refunds are generally available for the first payment on a new subscription when usage has been limited. We may decline refunds for renewals, repeated requests, clear abuse, or after substantial use of paid report capacity in the billing period.

Approved refunds are issued by Paddle to the original payment method. Timing depends on your bank or card issuer (often a few business days).

This policy does not limit rights you may have under applicable consumer law. Questions: hello@storeopps.com.